Privacy Policy

Effective Date: 14 January 2025

1. Introduction

Welcome to The Repair Hub Kent (“we,” “our,” “us”). Protecting your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.therhk.co.uk.

2. Information We Collect

We may collect information about you in a variety of ways, including:

a. Personal Information:

Name
Email address
Phone number
Billing and shipping addresses

b. Non-Personal Information:

IP address
Browser type
Operating system
Website usage data (e.g., pages viewed, time spent on site)

c. Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your experience and analyze site usage.

3. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our website
Process transactions and send confirmations
Respond to customer service requests
Send marketing communications (with your consent)
Improve our website functionality and user experience

4. Sharing Your Information

We may share your information in the following situations:

With Service Providers: To perform website-related services (e.g., hosting, analytics, payment processing)
For Legal Reasons: To comply with legal obligations or protect against liability
Business Transfers: In connection with a merger, sale, or transfer of assets

5. Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies separately.

6. Data Security

We use industry-standard security measures to protect your information. However, no method of transmission over the Internet or electronic storage is completely secure.

7. Your Privacy Rights

Depending on your location, you may have rights under applicable privacy laws, such as:

Accessing, updating, or deleting your personal information
Opting out of marketing communications
Requesting a copy of your data

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated policy will be posted on this page with the “Effective Date” revised.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

The Repair Hub Kent
Email: therepairhubkent@gmail.com
Phone: 07961338448